FAQ
Frequently asked questions about the platform
What is a dynamic QR code?
A dynamic QR code uses a short redirect link, allowing you to change the destination URL anytime without reprinting. All our QR codes are dynamic by default, include scan tracking, and can be edited after creation.
What makes animated GIF QR codes different?
Animated GIF QR codes include a moving background animation that makes them more eye-catching. Studies show branded QR codes get up to 70% more scans. They work exactly like regular QR codes but stand out in print and digital media.
Is there a free plan?
Yes! Our free plan includes 3 dynamic QR codes, 1,000 scans/month, 1,000 linkpage views/month, and 7 days of analytics history. All QR types, animated GIFs, and no watermarks are included on every plan. Upgrade only when you need more capacity.
What QR code types are supported?
All plans support URL, text, WiFi, vCard (contact), email, SMS, file download, social links, linkpages, and app store links. There are no restrictions on QR types based on your plan—every type is available to everyone.
What analytics can I track?
Every plan includes the same comprehensive analytics: total scans, unique visitors, geographic data (country, region, city), device type, operating system, browser, referrer source, and time-based trends. Plans differ only in history retention (30 days to 2 years).
Can I edit my QR code after printing?
Yes! Since all QR codes are dynamic, you can change the destination URL, pause/resume campaigns, or update content anytime. The QR code image stays the same—no need to reprint materials.
Are there watermarks on QR codes?
No watermarks on any plan, including free. Your QR codes are clean and professional, ready for commercial use. Your brand stays front and center.
How do I create an animated QR code?
Enter your content (URL, contact info, etc.), search or upload a GIF, and click generate. Your animated QR code renders in seconds. Download it as a GIF for digital use or SVG for high-resolution print.
Do animated QR codes work on all phones?
Yes! Animated GIF QR codes scan perfectly on all modern smartphones with built-in camera apps and QR scanner apps on iOS, Android, and other platforms. The animation makes them more noticeable while maintaining 100% scan reliability.
How long do QR codes stay active?
Guest QR codes expire after 24 hours. Registered accounts get permanent QR codes that never expire. Your QR codes continue working as long as your account is active.
What is the scan limit?
Scan limits vary by plan: Free (1,000/month), Creator (10,000/month), Pro (100,000/month), and Business (unlimited). When you hit the limit, QR codes still redirect—only scan logging pauses until the next billing cycle.
Can I use QR codes for commercial purposes?
Absolutely. All QR codes can be used commercially—marketing campaigns, product packaging, business cards, menus, events, and more. No additional licensing required.
Is there an API for developers?
Yes! Pro and Business plans include API access for programmatic QR code creation, management, and analytics. Webhooks are available for real-time scan notifications. Custom domains for short links are also supported.
How is my data protected?
All data is encrypted with SSL, stored securely on Supabase, and delivered via Cloudflare's global edge network. We're GDPR compliant with enterprise-grade security protocols including rate limiting and fraud protection.
How do I get support?
We provide email support for all users. Send your questions to support@qrcode.ing and our team will respond promptly to help resolve any issues.